Privacy Policy

Your privacy is our priority, and we take every measure to protect it. Please read on to learn more about how we respect your privacy and secure your data when you interact with us.

Privacy Policy

Your privacy is our priority, and we take every measure to protect it. Please read on to learn more about how we respect your privacy and secure your data when you interact with us.

Privacy Policy

Your privacy is our priority, and we take every measure to protect it. Please read on to learn more about how we respect your privacy and secure your data when you interact with us.

Prehensio's Privacy Policy

Controller

The website, https://prehensio.ai (the “Site”) is owned and operated by Prehensio GmbH. Prehensio GmbH is the data controller for personal data processed through this Site.


Contact

If you have questions about this Policy or wish to exercise your data-protection rights, contact us at: contact@prehensio.ai

1. Scope and purpose

This Privacy Policy explains what personal data we collect when you visit and use https://prehensio.ai, why we collect it, how we use it, and the rights you have under applicable data protection law (including the GDPR).

We collect and process personal data only for specified, explicit and legitimate purposes, such as providing information, responding to enquiries, running pilot/customer relationships, administering services, and maintaining and improving the Site.


2. Data we collect

We collect two general categories of data:

(A) Automatically collected technical data
When you visit the Site we automatically collect certain technical information about your device and use of the Site, including:

  • IP address and approximate location

  • Browser type and version

  • Operating system and device type

  • Referring pages and pages viewed on the Site

  • Time and duration of visit

  • Cookies and similar tracking technologies

This information helps us operate, secure and improve the Site and measure usage.

(B) Data you provide directly
When you contact us, submit a form, or join a waitlist, we may collect personal data you provide, for example:

  • Name

  • Company / organisation

  • Business email address and phone number

  • Message or enquiry details

  • Robot system / robot platform used, where provided

  • Any other information you choose to provide (e.g., job role, factory/process details when requesting pilots)

We process this data to respond to enquiries, manage demos/pilots, and, if applicable, enter into and perform contractual relationships.

3. Newsletter and Waitlist (HubSpot)

For registration for the waitlists and for sending the related emails, we use HubSpot, a service provided by HubSpot, Inc., 2 Canal Park, Cambridge, MA 02141, USA. On the basis of a data processing agreement pursuant to Art. 28 GDPR, HubSpot processes the data you provide on our behalf.

The data processed includes the data you enter in the form (email address, name, company, and optionally the robot system you use), the date and time of registration, and the date and time of your confirmation. The legal basis for this processing is your consent pursuant to Art. 6(1)(a) GDPR.

Registration takes place using a double opt-in procedure: after submitting the form, you will receive an email asking you to confirm your email address. We will only add you to the waitlist after you have confirmed your address. We store the date and time of registration and confirmation in order to be able to demonstrate your consent.

Providing your personal data for the waitlists is voluntary. However, we cannot add you to the waitlist or send you related emails without the information required for registration and your confirmation through the double opt-in process.

You may withdraw your consent at any time, for example by using the unsubscribe link in any email or by contacting us at contact@prehensio.ai. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. Following withdrawal, we will delete your data from the waitlist; evidence of your consent will be retained until the applicable statutory limitation periods have expired.

Your data is transferred to the United States. HubSpot, Inc. is certified under the EU-U.S. Data Privacy Framework. The transfer is carried out on this basis and, where required, on the basis of the European Commission's Standard Contractual Clauses.

Further information about data processing by HubSpot can be found in HubSpot's Privacy Policy:

https://legal.hubspot.com/privacy-policy

4. Legal bases for processing

Where the GDPR applies, our legal bases may include:

  • Performance of a contract (e.g., delivering services, pilots, demos)

  • Legitimate interests (operating and improving the Site, maintaining security, preventing fraud, and communicating with business contacts about our products and services where permitted by applicable law)

  • Consent (where we ask for consent for the waitlists, cookies or specific marketing communications)

  • Compliance with legal obligations (where required by law)

We balance our legitimate interests against your rights and freedoms and will not process data in a way that overrides your privacy rights.


5. Cookies and analytics

We use cookies and similar technologies to provide core functionality, analyze usage, and improve performance. Examples:

  • Essential cookies for site operation

  • Analytics cookies (e.g., Google Analytics or equivalent) to measure traffic and interactions

  • Functional cookies for UX and preferences

You can control cookie settings via your browser and available cookie consent controls on the Site. Disabling certain cookies may limit functionality.


6. Third-party services and links

We use certain third-party service providers to operate the Site and provide services to you. These providers may process personal data on our behalf where necessary to provide their services.

For example, we use HubSpot, Inc. to manage the waitlists and send related emails, as described in Section 3 of this Privacy Policy.

The Site may also include links or embedded content from third parties (e.g., video hosts, analytics providers, and social platforms). Those third parties may collect and process data under their own privacy policies. Prehensio is not responsible for the privacy practices of third parties that operate independently of us. We recommend reviewing their privacy policies before interacting with their services or content.


7. International transfers

Your data may be processed or stored outside the European Economic Area (EEA), including in the United States, where data protection laws may differ. When we transfer data internationally, we use appropriate safeguards, such as an adequacy decision or appropriate contractual safeguards, including the European Commission's Standard Contractual Clauses where applicable.


8. Data retention

We retain personal data only for as long as necessary to fulfil the purposes listed above, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Retention periods vary depending on the data type and purpose; where possible we apply reasonable retention limits (for instance, enquiry data retained until no longer required for business or legal reasons, customer/pilot records kept for the length of the relationship plus a limited period for records management).


9. Your rights (if you are in the EEA)

If you are located in the EU/EEA, you may have the following rights under applicable data protection law:

  • Right to be informed about processing

  • Right of access to your personal data

  • Right to rectification of inaccurate data

  • Right to erasure (“right to be forgotten”) in certain circumstances

  • Right to restrict processing in certain circumstances

  • Right to data portability (where processing is based on consent or contract)

  • Right to object to processing based on legitimate interests or direct marketing

  • Rights in relation to automated decision-making and profiling (where applicable)

To exercise any of these rights, contact us at contact@prehensio.ai. We may request information to verify your identity before responding.

If you believe your data protection rights have been violated, you also have the right to lodge a complaint with a supervisory authority in your EU member state.


10. Information security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. Examples include access controls, encryption where appropriate, and secure hosting. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.


11. Legal disclosure

We may disclose personal data if required by law or if necessary to protect our rights, investigate fraud, respond to legal requests or enforce our terms. We will disclose only the minimum required.


12. Children

The Site is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will take steps to delete that information.


13. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be posted on the Site with an updated effective date. Please check this page periodically.

Effective date: 01.09.2026


14. Contact

For questions, requests, or to exercise your rights, contact:
contact@prehensio.ai

If you are in the EU/EEA and remain unsatisfied after contacting us, you may lodge a complaint with your local supervisory authority.

Controller

The website, https://prehensio.ai (the “Site”) is owned and operated by Prehensio GmbH. Prehensio GmbH is the data controller for personal data processed through this Site.


Contact

If you have questions about this Policy or wish to exercise your data-protection rights, contact us at: contact@prehensio.ai

1. Scope and purpose

This Privacy Policy explains what personal data we collect when you visit and use https://prehensio.ai, why we collect it, how we use it, and the rights you have under applicable data protection law (including the GDPR).

We collect and process personal data only for specified, explicit and legitimate purposes, such as providing information, responding to enquiries, running pilot/customer relationships, administering services, and maintaining and improving the Site.


2. Data we collect

We collect two general categories of data:

(A) Automatically collected technical data
When you visit the Site we automatically collect certain technical information about your device and use of the Site, including:

  • IP address and approximate location

  • Browser type and version

  • Operating system and device type

  • Referring pages and pages viewed on the Site

  • Time and duration of visit

  • Cookies and similar tracking technologies

This information helps us operate, secure and improve the Site and measure usage.

(B) Data you provide directly
When you contact us, submit a form, or join a waitlist, we may collect personal data you provide, for example:

  • Name

  • Company / organisation

  • Business email address and phone number

  • Message or enquiry details

  • Robot system / robot platform used, where provided

  • Any other information you choose to provide (e.g., job role, factory/process details when requesting pilots)

We process this data to respond to enquiries, manage demos/pilots, and, if applicable, enter into and perform contractual relationships.

3. Newsletter and Waitlist (HubSpot)

For registration for the waitlists and for sending the related emails, we use HubSpot, a service provided by HubSpot, Inc., 2 Canal Park, Cambridge, MA 02141, USA. On the basis of a data processing agreement pursuant to Art. 28 GDPR, HubSpot processes the data you provide on our behalf.

The data processed includes the data you enter in the form (email address, name, company, and optionally the robot system you use), the date and time of registration, and the date and time of your confirmation. The legal basis for this processing is your consent pursuant to Art. 6(1)(a) GDPR.

Registration takes place using a double opt-in procedure: after submitting the form, you will receive an email asking you to confirm your email address. We will only add you to the waitlist after you have confirmed your address. We store the date and time of registration and confirmation in order to be able to demonstrate your consent.

Providing your personal data for the waitlists is voluntary. However, we cannot add you to the waitlist or send you related emails without the information required for registration and your confirmation through the double opt-in process.

You may withdraw your consent at any time, for example by using the unsubscribe link in any email or by contacting us at contact@prehensio.ai. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. Following withdrawal, we will delete your data from the waitlist; evidence of your consent will be retained until the applicable statutory limitation periods have expired.

Your data is transferred to the United States. HubSpot, Inc. is certified under the EU-U.S. Data Privacy Framework. The transfer is carried out on this basis and, where required, on the basis of the European Commission's Standard Contractual Clauses.

Further information about data processing by HubSpot can be found in HubSpot's Privacy Policy:

https://legal.hubspot.com/privacy-policy

4. Legal bases for processing

Where the GDPR applies, our legal bases may include:

  • Performance of a contract (e.g., delivering services, pilots, demos)

  • Legitimate interests (operating and improving the Site, maintaining security, preventing fraud, and communicating with business contacts about our products and services where permitted by applicable law)

  • Consent (where we ask for consent for the waitlists, cookies or specific marketing communications)

  • Compliance with legal obligations (where required by law)

We balance our legitimate interests against your rights and freedoms and will not process data in a way that overrides your privacy rights.


5. Cookies and analytics

We use cookies and similar technologies to provide core functionality, analyze usage, and improve performance. Examples:

  • Essential cookies for site operation

  • Analytics cookies (e.g., Google Analytics or equivalent) to measure traffic and interactions

  • Functional cookies for UX and preferences

You can control cookie settings via your browser and available cookie consent controls on the Site. Disabling certain cookies may limit functionality.


6. Third-party services and links

We use certain third-party service providers to operate the Site and provide services to you. These providers may process personal data on our behalf where necessary to provide their services.

For example, we use HubSpot, Inc. to manage the waitlists and send related emails, as described in Section 3 of this Privacy Policy.

The Site may also include links or embedded content from third parties (e.g., video hosts, analytics providers, and social platforms). Those third parties may collect and process data under their own privacy policies. Prehensio is not responsible for the privacy practices of third parties that operate independently of us. We recommend reviewing their privacy policies before interacting with their services or content.


7. International transfers

Your data may be processed or stored outside the European Economic Area (EEA), including in the United States, where data protection laws may differ. When we transfer data internationally, we use appropriate safeguards, such as an adequacy decision or appropriate contractual safeguards, including the European Commission's Standard Contractual Clauses where applicable.


8. Data retention

We retain personal data only for as long as necessary to fulfil the purposes listed above, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Retention periods vary depending on the data type and purpose; where possible we apply reasonable retention limits (for instance, enquiry data retained until no longer required for business or legal reasons, customer/pilot records kept for the length of the relationship plus a limited period for records management).


9. Your rights (if you are in the EEA)

If you are located in the EU/EEA, you may have the following rights under applicable data protection law:

  • Right to be informed about processing

  • Right of access to your personal data

  • Right to rectification of inaccurate data

  • Right to erasure (“right to be forgotten”) in certain circumstances

  • Right to restrict processing in certain circumstances

  • Right to data portability (where processing is based on consent or contract)

  • Right to object to processing based on legitimate interests or direct marketing

  • Rights in relation to automated decision-making and profiling (where applicable)

To exercise any of these rights, contact us at contact@prehensio.ai. We may request information to verify your identity before responding.

If you believe your data protection rights have been violated, you also have the right to lodge a complaint with a supervisory authority in your EU member state.


10. Information security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. Examples include access controls, encryption where appropriate, and secure hosting. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.


11. Legal disclosure

We may disclose personal data if required by law or if necessary to protect our rights, investigate fraud, respond to legal requests or enforce our terms. We will disclose only the minimum required.


12. Children

The Site is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will take steps to delete that information.


13. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be posted on the Site with an updated effective date. Please check this page periodically.

Effective date: 01.09.2026


14. Contact

For questions, requests, or to exercise your rights, contact:
contact@prehensio.ai

If you are in the EU/EEA and remain unsatisfied after contacting us, you may lodge a complaint with your local supervisory authority.